Poplab Unlimited: Scalable Design Subscriptions for Every Business

The annual expense of hiring a traditional full-time senior-level designer often surpasses €85.000, not including benefits. Moreover, there may not always be a consistent workload to justify this cost. With our adaptable monthly and weekly subscription options, you have the freedom to customize your plan, guaranteeing that you only incur expenses for design work precisely when you require it.

Once you subscribe, you can add as many design requests as you want to your queue, and we’ll deliver them one by one.

On average, we complete most requests in just two-three business days or less. However, more complex requests may take a bit longer.

No need to worry! We’ll continue to revise the design until it aligns perfectly with your vision and you’re completely satisfied.

Due to the high quality nature of the work, there will be no refunds issued.

At Poplab Unlimited, we understand the importance of flexibility in the design request process. Our primary platform for design requests is Trello, but we adapt to your preferences. Clients commonly request designs directly through Trello, share Google Docs or wireframes, or even provide briefs through a Loom video. We’re also happy to meet with you via video platforms like Zoom or Google Meet to ensure seamless collaboration.

The majority of our design requests are executed using Figma.

You might be surprised to hear this, but Poplab is actually an agency of one. This means you’ll work directly with me, Dorian Tireli, founder of Poplab. For specialized requests such as animations, video or custom illustrations, we partner with experienced designers.

Poplab OÜ is an Estonian (EU-based) company established in 2019. Our headquarters is located at Poplab OÜ, Sepapaja 6, Tallinn 15551, Estonia. Registration code: 14772137, VAT number: EE102178351. You can find more information about us in the Contact and About sections.

We understand that your design needs can vary from month to month. If you find yourself with just a few design requests or need to take a break, our pause feature has you covered. Here’s how it works: Our billing cycles are based on a 31-day period. Let’s say you’ve been using the service for 11 days, and you decide to pause your subscription. In this case, your billing cycle will be temporarily halted, and you’ll retain 20 days of service to use at your convenience in the future. This flexibility ensures that you only pay for the design work you need when you need it.

Invoicing for Poplab Unlimited subscription plans is designed for your convenience. We offer two payment methods: Stripe and Bank transfer. Your invoice will be generated based on the country where you are located. VAT (Value Added Tax) will be calculated and included in the invoice total in accordance with the applicable tax laws. It’s important to note that if you have a valid EU VAT number, we will not charge VAT on your invoice.

Absolutely, we can arrange onsite meetings at your preferred location, whether it’s at your offices or another designated venue. However, please keep in mind that any costs related to travel, accommodation, and other expenses incurred by our team for onsite meetings will be invoiced separately. We are committed to working closely with you to ensure that the meeting arrangements align with your project requirements. Feel free to reach out to us to discuss and schedule an onsite meeting.

Poplab Unlimited does not cover the following design work:

• 3D/CAD modelling
• Animated graphics
• Document design (medical forms, etc.)
• Complex packaging
• Coding & development
• HTML5 Ads
• Copywriting
• Video Shoots
• Photography

At Poplab Unlimited, we strive to deliver high-quality designs by sourcing assets from reputable free services like Unsplash, Google Fonts, Vecteezy, and others. These sources ensure that your designs incorporate top-notch visual elements. Additionally, we welcome and encourage customers to provide their own assets if they have specific visual elements they’d like to include.

While we primarily use free design assets to keep costs transparent and accessible, we can certainly incorporate paid design assets if you prefer. Please keep in mind that any costs associated with paid assets will be invoiced separately, ensuring full clarity in your billing.